Privacy Policy
Last updated: 2026-04-26
1. Data controller
Casa Studenti Lugano
Lugano, Ticino, Switzerland
Email: info@casastudentilugano.ch
2. Data collected via the contact form
When you fill in the contact form on this website, we collect:
- First and last name
- Email address
- Preferred room type
- Preferred start month
- Optional message
This data is transmitted via Formspree (formspree.io) and received by email through Gmail (Google). Both providers are independent data controllers for their respective delivery operations.
3. Purpose of processing
Data is processed exclusively to respond to your enquiry or room booking request. It is not used for marketing purposes without explicit consent.
4. Legal basis
Processing is based on the performance of a pre-contractual request (Art. 6.1.b GDPR / Art. 31.2.a revFADP).
5. Data retention
Data is retained for the time necessary to handle your request. Without a tenancy contract, it is deleted within 12 months of the last interaction. With a tenancy contract, for the duration of the contract + 10 years as required by Swiss tax law.
6. Cookies and tracking
This website does not use profiling cookies or third-party analytics tools. The site is static (built with Astro) and installs no trackers. Strictly necessary technical cookies may be present.
7. Your rights (GDPR / revFADP)
At any time you may exercise your rights of:
- Access to your personal data
- Rectification of inaccurate data
- Erasure ("right to be forgotten")
- Restriction of processing
- Data portability
- Objection to processing
To exercise these rights, write to us at: info@casastudentilugano.ch
You also have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) (www.edoeb.admin.ch).
8. Privacy contact
For any question regarding the processing of your personal data: info@casastudentilugano.ch